I do not want to say anything bad about this casino, but in my opinion, such actions of the casino indicate that the casino is just making up reasons not to pay me honestly winning money. But please note that when I registered, my country was not on this list. I re-read the rules again and my country really somehow magically ended up on the list. I saw a letter stating that my winnings were canceled and the reason given that my country is on the list of prohibited countries to receive bonuses.
A couple of days later, a letter comes from the casino with a request to send another document for verification.Īfter one or two days I went to the e-mail to send the second documents and was shocked. The casino replied to me that the documents were accepted and I put the winnings on withdrawal. Important note that when I registered on the casino website, I read the casino rules and there were no restrictions in the casino rules for my country.Īfter fulfilling the conditions of the bonus, I sent the documents to verify my account. Some time ago I registered at this casino and used the no deposit bonus. Uptown Aces casino doesn't want to pay out winnings.
